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Shareware Overload Trio 2
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Shareware Overload Trio Volume 2 (Chestnut CD-ROM).ISO
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LTRFNL03.LEX
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Text File
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1991-09-03
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9KB
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181 lines
.TX1 *** ACCOUNT - INACTIVE BANK'S REQUEST FOR INFORMATION ******
As a {BANK_NAME} depositor, you are very important to us.
Therefore, we are concerned when we see that you have not used
your account for some time.
Up to this time, we could only measure your satisfaction by the
use of your account. Now, however, you can take advantage of
this easy-to-answer letter and tell us if you are taking
advantage of the bank's many other facilities or anything else
you would like to say!
Have we lived up to the standards that you had expected? Have we
served you adequately?
May be you haven't used your account because you have moved or
because you have misplaced your passbook. (We will gladly issue
you a new one!) Whatever the reason, please tell us on the
enclosed confidential form. Postage is not needed and you do not
have to sign your name. Your input is always welcome.
.TX2 *** ACCOUNT - NEW INVOICE TO CORRECT PREVIOUS ERROR ********
Thank you for returning our invoice No. {INVOICE_NO}, dated
{INVOICE_DATE} for {INVOICE_AMOUNT} covering your purchase of
{PRODUCT_DESCR} so that we may make the necessary correction in
your account.
Enclosed is a new invoice in the amount of {CORRECT_AMOUNT} for
this order. We are sorry for the error and appreciate your
calling it to our attention.
.TX3 *** ACCOUNT - NOTICE OF BAD CHECK DRAWN AGAINST INS FUNDS **
This letter is to inform you that the check number {CHECK_NO}
dated {CHECK_DATE} drawn payable to {PAYEE_NAME} in the amount of
{CHECK_AMT} has been returned from the bank with the notation
"Insufficient Funds."
We all make mistakes when it comes to bank accounts. Since this
is the {SEASON_NAME} season, I am sure that this mistake was just
an oversight.
I am sure, though, that you understand that I would like to have
this situation rectified at once. Therefore, please send me
immediately a certified check for {CHECK_AMT} plus {PROTEST_CHG}
for protest charges (statement enclosed) which I was required to
pay.
Your promptness will enable me to readjust your account with the
bank and return your original check.
.TX4 *** ACCOUNT - NOTICE OF BILLING MISTAKES *******************
This letter is to inform you that recently there have been many
mistakes in our billing. Can this situation be rectified?
I am sure that you would agree that if a little more time, care
and effort was made towards accuracy on the part of your
accounting department, we would mutually benefit.
.TX5 *** ACCOUNT - REFUND FOR RETURNED MERCHANDISE **************
We are in receipt of your letter regarding the merchandise
purchased {PURCH_DATE} and then returned. You noted in your
letter that one of our employees had made a mistake and you
received the incorrect package.
As you can imagine, we deal in a high volume of sales.
Therefore, occasional errors such as the one you experienced do
occur. However, we are proud of the fact that these errors are
few and far between in number. We are enclosing a check for the
full amount of your purchase.
Your patronage is highly valued. Please drop in again and let us
see that your next purchase is handled correctly.
.TX6 *** ACCOUNT - REFUND WITH APOLOGY FOR DELAY ****************
I am sorry you had to wait such a long time for your credit of
{CREDIT_AMT}. We had trouble tracing your sale and the return of
part of the merchandise.
The refund check has now been mailed. Again, thanks for excusing
the delay.
.TX7 *** ACCOUNT - REQUEST FOR CORRECTING BILLING ***************
We have not paid your bill for the recent shipment of {PRODUCT_DESCR}
because it was for a different amount than the price of the goods
we received. We ordered only {ORDER_QUANTITY} of {ORDER_DESCR},
the total cost of which would be {CORRECT_TOTAL}.
Please furnish us with a correct bill for this shipment and we
will pay the amount due upon its receipt.
.TX8 *** ACCOUNT - REQUEST TO CORRECT PURCHASE ERROR ************
We have just received your invoice No. {INVOICE_NO}, dated
{INVOICE_DATE} in the amount of {INVOICE_AMOUNT} covering our
purchase of {PRODUCT_DESCR}.
Our records indicate the amount due for this purchase should have
been {CORRECT_AMOUNT}. We assume that the amount shown in your
invoice is a clerical error.
This invoice is being returned to you for correction.
.TX9 *** ACCOUNT - RESPONSE CORRECTING ERRONEOUS BILL ***********
In response to you letter of {LTRRCVD_DATE}, the invoice for the
{PRODUCT_DESCR} shipped to you has been corrected to
{CORRECT_TOTAL} in accordance with your request. A corrected
bill is enclosed for your payment.
{I/WE} regret our error in this billing and assure you we will
take the necessary steps to prevent it from happening again.
.TX10 *** ACCOUNT - RETURN OF INVOICE FOR CORRECTION ************
In accordance with your instructions, we are returning your
invoice No. {INVOICE_NO}, dated {INVOICE_DATE}, in the amount of
{INVOICE_AMOUNT}, covering the purchase of {PRODUCT_DESCR} which
was ordered by us on {ORDER_DATE}.
We understand that you will now make the necessary correction in
our account. We appreciate your cooperation in this matter.
.TX11 *** ACCOUNT - SERVICE CHARGES CREDITED - GOODS DEFECTIVE **
I guess you are right, {PERSON_NAME}!
Although I thought that our charges are justified, your letter as
well as a discussion with our service crew who visited you, has
convinced me that you are partially correct. The {GOODS_DESCR}
must have been defective and that is why it has given you so much
difficulty.
Therefore, I have told the bookkeeping department to cancel all
of last {TIME_PERIOD}'s service charges.
Now I understand that all the equipment is working smoothly.
Please let me assure you that we will continue to stand by our
products.
.TX12 *** COLLECTION - ATTEMPT TO WORK OUT PAYMENTS *************
We are interested in our customers and are always trying to find
new ways to improve our service. For these reasons, we are
inquiring if there is a reason for your delay in paying your long
overdue account. If we can help - by making your payments
smaller or extending our terms or by recommending a loan company
-- please let us know.
We would appreciate a word from you -- and your check.
.TX13 *** COLLECTION - CANNOT ACCEPT ANY FURTHER DELAY **********
We cannot accept any further delay in paying your balance due.
Your ignoring our suggestions of working together to get your
account current is having a negative effect on your credit
record. We must have a payment now!
If you cannot send at least a partial payment now, call us so
that we can come to a workable agreement.
.TX14 *** COLLECTION - COMPANY'S RESOURCES EXHAUSTED ************
How can we persuade you to pay your delinquent account? We have
tried many suggestions for extending the payment period, for
making the monthly payments smaller, for getting help from
lenders, and for at least discussing this matter with us.
Now we have exhausted our own resources. We must seek help from
outside our company. We have consulted with our attorney. He
tells us that we have several avenues available to us for
collecting our money.
We are very uncomfortable with the thought of going to court and
so we have decided to extend your credit for {EXTEN_PERIOD}.
To avoid legal action, we must have your check for {AMT_DUE} on
or before {DEADLINE_DATE}.
.TX15 *** COLLECTION - CONTINUOUS DELINQUENT PAYMENTS ***********
With our hope that you will understand our motives, we want to
bring to your attention something that concerns us and my affect
your credit rating in the future.
An examination of your account indicates that payments on it
are reaching us late with increasing regularity. We appreciate
your business very much, but, at the same time, would like to
receive your payments when they are due.
If your payments are being delayed because of some problem we
would like to discuss it with you. If not, we hope you will be
able to make these payments in the future when they are due.
.TX16 *** COLLECTION - GENERAL DELINQUENCY **********************
In looking over your account, we note that there still remains
a balance of {BALANCE_AMOUNT} which has been overdue now for
{OVERDUE_PERIOD}.
We will certainly appreciate receiving your remittance for this
overdue balance in your account within the next few days.
If your remittance has already been sent, please accept our
thanks and disregard this letter.
.END ***************** End of LTRFNL02 Text *********************